If you have forgotten your password, you reset it with a code that SourceMagnet sends by email.
Before you start
You must have an account that logs in with email and password. If an administrator has turned on Force Entra ID authentication, use Log in with Entra ID instead.
Reset the password
1. Press forgotten your password? below the password field on the log in page.
2. Enter the email address of your account and press Receive email code.
3. Enter the 6-digit code from the email in Code from email.
4. Enter a new password in New password. It must have at least 8 characters.
5. Press Set new password.
The Receive email code button sends the code to your email
How to check that it worked
You see the message Password reset! Afterwards you can log in with the new password.
If it does not work
The message An account for this email address does not exist means there is no account with that email address. Check that you entered it correctly.
The message Invalid code, please make sure the code matches the one you received in your email means the code is wrong. Enter it from the email again.
The message This password has been found in password breaches and cannot be used means you must choose another password.
The message This password is too similar to your email means you must choose a password that does not resemble your email address.