This article shows you as a buyer how to answer questions from suppliers while the procurement is out.
Find the questions
Open the procurement and select Communication. That is where all the Questions that have come in are kept.
Answer
Write the answer next to the question. The answer goes out to everyone who was invited, not only the one who asked.
ℹ️ Note: Everyone gets the same answer at the same time. That is deliberate: an answer only one supplier received would give them an advantage, and a question is often something several people are wondering about.
Keep the history
With Download Q&A report you get everything in one file. That is useful when the procurement is summed up, or if someone later asks why something was answered the way it was.
💡 Tip: If the same question keeps coming, it is often a sign that the tender documents are unclear on that point. Then it is better to update the document than to answer again.
Next
See Receive and open bids for what happens when the deadline passes.